Offsite Mortgage Process Writer Remote, Remote
Job Ref: JOB-46927
Writing Assistance, Inc. is a national staffing company for Technical Writers. We are looking for a Senior Technical Writer for a long term commitment. The candidate must have Madcap Flare.
Our client is a Credit Union who is in the process of acquisitions. Their current mortgage department has 80 employees, and looking to integrate 65 from on acquisition. They are looking for a writer to primarily look over 6 roles shared with 130 of the employees and then some unique systems support roles.
For 2022, they are looking at building processes for their CU and also for the bank they are acquiring. Neither organization have good processes in place. These will be different processes for each organization with some best practices being applied each way. In 2023 they anticipate either going with one or the other processes, or go an entire new route. The manuals would need to be created using MadCap Flare, applying single-sourcing and tags, using features available in the application.
They are looking for a writer with banking industry experience in creating processes. Creating documentation for loan officers, processing, closing, underwriting and other common mortgage roles are a plus. The work can be completed remotely.